Contact Us

The editorial team is based in the eastern United States and answers e-mail during the working day in that time zone. In practice almost every message gets a reply the same day it arrives, and the longest window we have on record was two business days around a US public holiday. Weekends and federal holidays are slower; urgent account issues should go to Hard Rock Bet customer service directly, not to us — we cannot see your account, we cannot pause a withdrawal and we cannot escalate a dispute on your behalf. For editorial corrections, factual errors on the site and licensing requests, this inbox is the right place; most threads close inside one working day.

The quickest way is through the contact form on this page. You can also e-mail the editorial address printed in the site footer; both land in the same inbox and are handled by the same editor. We do not run a phone line, a chat widget or a social-media DM channel, because we have found that written requests with a clear subject line produce faster and more accurate replies than voice. If you are reporting a factual error, please include the page URL and the exact wording we got wrong — it saves a round-trip. Press enquiries, affiliate questions and licensing requests should go through the same form; add a short subject prefix (Press, Affiliate, Licensing) and the message will be routed on receipt.

The form below collects your name, your e-mail address and your message. We use the name only to address you back, the e-mail only to send the reply, and the message to understand what you need. We do not add contact-form submissions to any marketing list, we do not sell the data to third parties and we delete the full thread six months after the last reply unless you ask us to keep it longer. Fields marked as optional are optional in reality — a message signed with a first name and no last name goes through. The form is served over HTTPS and the stored submissions are encrypted at rest; only the editor and the technical administrator have the keys.